Frequently Asked Questions

If you have a question that is not listed here please don't hesitate to contact us using our Contact Form.

Why am I unable to list my item or renew an old listing?

 After almost 15 years, Pageantresale.com will be closing our doors.  We appreciate the loyalty and continued support of the pageant community, however, our lives and this business, have changed greatly.  Thank you for your interest in listing, but we are no longer accepting new listings for the website.


I have received a suspicious email from a potential buyer. How do I know if it is a scam?

If you have received a contact email you find suspicious, it is most likely a scam.  These types of contact emails often include poor spelling and grammar and a generic message.  The buyer will not be interested in asking questions about what you have for sale, just in sending you payment.  They will also likely have a reason they cannot use Paypal.  If you are speaking with someone who's messages meet this description, discontinue emailing them, as it is likely a scam.

Email scammers are prevalent online, and can attempt contact through many forms, including websites like Pageant Resale.  For this reason, we always highly recommend the use of PAYPAL when making transactions online.  Cashier's checks, money orders, and personal checks are not a safe form of payment.  Scammers will often ask to send one of these types of payment methods via the mail.  If you feel someone is attempting to scam you, please forward us any communication you have had with them to admin@pageantresale.com for investigation.  

For more information about cashier's check fraud, please visit the Office of the Comptroller of the Currency website by clicking here.


I was considering buying an item but it seems to have disappeared from the site. What happened?

The item has probably been sold. All sold items are deleted from our website after a few days.


What is the cost of shipping?

The cost for shipping and handling varies by seller and item type. Most sellers will quote a shipping cost once they have received your address. Unless otherwise noted on the site, shipping is not included in the list price.


I attempted to contact a seller but have not received an email from them. I am interested in an item for sale. What should I do?

If you have given the seller a reasonable amount of time to contact you and they have not, please Contact Pageant Resale. We will do our best to get in touch with the seller and have them contact you. You may also want to check your spam or junk folder as sometimes emails are filtered to these areas.


Do you take a percentage of the final purchase price on my items?

No we do not! The benefit to selling with us over other consignment stores and eBay is that we do not take any percentage of your earnings. We ask for an upfront listing fee of $6.00 per item but there is never another cost to you.


How much does it cost to list?

Our listing fees are very reasonable compared to other consignment websites and Ebay.  One 6 month listing is $6.00.  You may also elect to be Featured for an additional $4.00. 


I created my listing, but my photos were deleted. Why?

 

Photos from designer websites, stock photos, or photos with copyright marks are not permitted on Pageant Resale.  You may only post original photos, which you have the rights to.  If we see a designer stock photo, we are forced to delete it before posting your listing.


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